The extensive use of mobile devices is changing the self-storage tenant experience from every angle. When creating your mobile-marketing plan, you need to consider your website design, search engine optimization, pay-per-click advertising and local.
Reclaiming Your Service Savvy to Run a Successful Self-Storage Business
Great customer service is vital to the success of a self-storage business. Unfortunately, some operators have lost this aspect of their business. Here’s how to get it back.
Self-Storage Firm SmartStop Asset Management Promotes Ken Morrison to COO
SmartStop Asset Management LLC, a diversified real estate company that manages 108 self-storage facilities in Canada and the United States, has appointed Ken Morrison to chief operations officer for self-storage. Morrison has been with SmartStop since …
Jernigan Capital Comments on New Self-Storage Supply in Top 50 US Markets
Officials at Jernigan Capital Inc., a merchant bank and advisory firm serving the self-storage industry, believe the current rate of new facility supply coming to market has been largely overstated in terms of projects expected to follow through to com…
StorageMart Inducts English Self-Storage Managers to Company’s ‘Wall of Fame’
StorageMart, which operates more than 190 self-storage properties across Canada, the United Kingdom and the United States, has inducted two employees from its Colchester, England, facility to its “Wall of Fame,” which recognizes staff who e…
Bel Air Crest to Build Mixed-Use Property With Self-Storage in Miami’s Upper East Side
Bel Air Crest LLC, a company tied to real estate firm Knickpoint Ventures, plans to develop a mixed-use property in Miami’s Upper East Side that will include self-storage and retail. The property at 7865 N.E. 10th Ave. is in the MiMo District, an…
3 Ways to Achieve Faster Lease-Up at Your Self-Storage Facility
When it comes to leasing up a new or failing self-storage facilities, managers should consider going beyond the basics to differentiate from competitors. Guest blogger Tim Schlee of VaultDrop LLC offers three ways operators can speed up lease-up and st…
Canyon Catalyst Fund to Pursue Self-Storage Investments
The California Public Employees’ Retirement System (CalPERS) has allocated $350 million toward the Canyon Catalyst Fund (CCF), a discretionary account managed by real estate investment firm Canyon Partners Real Estate LLC (CPRE). Though the CCF c…
Self-Storage REIT Life Storage Names Chief Information Officer, Adds to Board of Directors
Self-storage real estate investment trust Life Storage Inc. has named Joseph V. Saffire as its new chief information officer (CIO) and appointed Carol Hansell to the company’s board of directors.
Body Found Inside Cooler at U-Haul Self-Storage Facility in Lenexa, KS
A child welfare check last week at a U-Haul Moving and Storage facility in Lenexa, Kan., led to the discovery of human remains inside a cooler in a self-storage unit. Police were called to the facility at 9250 Marshall Drive on Oct. 24 to investigate a…